Audioscape Support

If something isn't working, or you have a question, get in touch.

Common questions

A station won't play

Stations come from a community directory, and streams sometimes stop working or move. Audioscape greys out stations that have stopped working and checks them again later. If a favourite has gone quiet, try again in a while or search for another listing of it.

Why don't I see the song name?

The song name comes from the station. Some stations don't send one, so you'll see the station's name instead.

A logo or picture is missing or wrong

Go to Settings and choose Refresh Artwork to download pictures again. Some stations don't have a working logo, and those show a plain tile.

How do I add a widget?

Add Audioscape the same way as any other widget on your Home Screen or Mac desktop. There's a Favourites widget and a Now Playing widget. iPhones and iPads limit how often widgets update, so a new song can take a little while to appear.

How do I keep my devices in sync?

Favourites, history and progress sync through your own iCloud. For the fullest sync, open Settings, find Sync, and choose the same iCloud Drive folder on each device.

Can I suggest a station or source?

Yes. Open Settings and choose Suggest a Source. To play a stream that isn't listed, choose Add a Station by Address.

Does it cost anything?

No. There's no account, no subscription and no adverts added by the app. Stations and shows may carry their own.

You're streaming my content and I'd like it removed

Audioscape plays publicly available streams and feeds and doesn't host them. If you own a station, show or recording and want it removed from the app, email info@amityweb.co.uk with the details and we'll deal with it promptly.